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Archive for December, 2011

Email Marketing: Then and Now

Monday, December 12th, 2011

In 1971 Ray Tomlinson was the first person to use an @ sign/symbol to send an electronic message to a person rather than a computer. Since then, email marketing as a business practice has evolved in leaps and bounds, but often the perception of this highly adaptable and extremely effective one-to-one channel still lies back in the mid-1990s as “out-dated” and “ineffective”.

In reality though, we’ve gone from a mass-market static communication tactic, where a sender would deploy to as many “sourced” email addresses as possible, to today’s email marketing model which possesses the capabilities to deliver highly relevant and uniquely dynamic content to each and every opted-in subscriber. The effectiveness of the channel is easily tracked via a wide range of metrics and the return on investment (ROI) is extremely measurable. And all the while, email marketing is able to easily integrate into a myriad of other marketing channels such as Search; Analytics; and Social.

So how far have we come? Take a walk with us as we review a snapshot of the then of email marketing, and the now:

Email Marketing - A look at the Then and Now

 

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If you’d like to learn more about our Performance Email offering, please don’t hesitate to contact us at emailmarketing@clickthinking.com. We’d love to hear from you!


Until next time, stay engaged!

How to Use (Not Provided) Keywords when Reporting on Branded vs. Non-Branded Keywords

Wednesday, December 7th, 2011

In October Google announced that they would be encrypting searches if the user was logged into Google when searching on Google.com. What this means for your website is that in Analytics data you will see in the organic keyword list (not provided) as a keyword.  While the percentage of searchers that are signed into Google might be quite low it can affect your reporting in a number of ways.Google Secure Search

I like to report on the split between branded keywords and non-branded keywords to show how SEO efforts are increasing traffic to the website, month on month or year on year. However the data is now skewed because of secure search and the (not-provided) keyword. In Analytics you would usually exclude keywords that contain the brand name and work out what percentage of the keywords is branded and what percentage of keywords are non-branded. As the keyword (not-provided) does not contain the brand name it will be included in non-branded keywords which means non-branded traffic will therefore be inflated. So how do we get a more accurate number?

 Method

This method is based on the assumption that signed-in searchers and other searchers behave in the same way.

Example:

Total Organic Search Traffic = 20,000 visits

Total Branded Keyword Traffic (excluding (not provided)) = 8,000 visits

Total Non-Branded Keyword Traffic (including (not-provided)) = 12,000 visits

(Not-Provided) Traffic = 2,000 visits

 

Step 1: Finding Total Non-Branded Traffic Excluding (not-provided) keyword.

Total Branded Keyword Traffic (including (not-provided)) – (Not-Provided) Traffic = Total Non-Branded Keyword Traffic (excluding (not-provided)).

12,000 visits – 2,000 visits = 10,000 visits

 

Step 2: Working out the percentage split between Branded and Non-Branded Traffic

Now you need to work out the percentage split between Branded and Non-Branded Traffic.

So Total Branded Keyword Traffic (excluding (not provided)) + Total Non-Branded Keyword Traffic (excluding (not-provided)) = Total Traffic (excluding (not-provided)

8,000 visits + 10,000 visits = 18,000 visits.

Branded Keyword Percentage  = (8,000/18000) * 100 = 44%

Non-Branded Keyword Percentage =  (10,000/18,000) *100 = 56%.

We now know that typically this website gets 44% Branded traffic and 56% Non-Branded traffic.

 

Step 3: Working out the Branded and Non-Branded Split of the (not-provided) Keywords

We can now take the (not-provided) keywords and split this number according to the split we have just calculated so;

(not-provided) branded traffic = 2,000 * 44% = 880 visits

(not-provided) non-branded traffic = 2,000 * 56% = 1120 visit.

 

Step 4: Work out actual Branded and Non-Branded Traffic Totals

Now we can work out a more accurate number of visits for branded and non-branded keywords.

Total Branded Keyword Traffic = 8,000 visits + 880 visits = 8880 visits.

Total Non-Branded Traffic = 10,000 + 1200 = 11200 visits.

 

We can now use these numbers to compare to last month or last year more accurately. This is obviously a quite simple solution to a small problem but as you dig deeper into your analytics data much bigger problems are bound to come up. How will we tackle these problems as natural search marketers? Will be become less keyword focussed and focus more on the keyword set as a whole?  I don’t know the answers to these questions but time will tell and because Google is the dominant search force it is up to us to adapt to the changes they make, whether this is an algorithm or keyword data change.

Have you found any challenges in reporting since Google started protecting its users’ searches? Let us know.

2011 Design Trends: HTML5 and CSS3

Thursday, December 1st, 2011

html5-and-css3

Some of the biggest web design trends to come out of 2011 are HTML5 and CSS3, both of these technologies make websites easier to build and link with social tools.
Importantly, HTML5 is a major revision to how the web is put together: those who use it will have better support across modern desktop and mobile browsers.

HTML5

This latest version of the HTML enables the designer and developer to create more readable code and build layouts that have simplified structures and less HTML code with meaningful semantic tags. Other positive features are

·         APIs
·         Drawing graphics on-screen
·         Dragging
·         Canvas
·         Output
·         Progress
·         Local storage

But by far, one of the most anticipated HTML5 features that developers and designers are looking forward to is the audio-visual support – 3rd party plugins won’t be required to stream audio and video on websites!

CSS3

This latest module of CSS carries a much more advanced feature set, making this new version the tool of the future. With the increasing demand for clean and well-structured websites, the additional features within CSS3 are being welcomed by designers and developers. Some distinctive aspects of CSS3 are features like

·         Border radius
·         Box shadow
·         Multiple background images
·         Text shadow
·         Multi-Column Layout
·         Opacity

CSS3 also makes animations easy and lightweight. Ultimately, by combining the use of CSS3 and HTML5 it will become far easier to create websites that leave visitors feeling satisfied with their online
experience.

Looking forward

Another exciting development is that JavaScripts and plugins will no longer be necessary in order to format or handle images placed in the website. And whilst not all browsers are currently accepting all of the complex features of HTML5 and CSS3, developers are working furiously to implement these features on all browsers as quickly as possible. With that said, there are a number of available elements that include a variety of great features available now!

If you’d like to learn more about how Clickthinking can enable you to stay ahead of the design curb going into 2012, contact us on design@clickthinking.com

Until next time, keep innovating!

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